Terms & Conditions
CHECK-IN and CHECK-OUT times are as follows:
House: Check-in: 3:30 PM Check-out: 10:00 AM
Late arrivals and early departures are charged for the entire reserved stay. Please take the time to notify us if you are going to be late.
LINENS & SUPPLIES:
Pillows, sheets (one set per bed) and blankets are furnished. The kitchen is supplied with linens, dishes, cooking utensils, coffeemaker, toaster, blender & microwave.
*Bath towels are NOT provided.
The bed arrangement is summarized in the table below.
|Houses 1- 6||2 queen, 2 twin bunk beds||8|
|Houses 7-10||1 King, 4 queen, Loft with 2 twin bunk beds and futon||16|
No smoking inside the houses.
All houses have free Wi-Fi and Direct TV. All houses have A/C and heat, a microwave, blender, toaster, coffee maker, refrigerator, stove, oven, pots, pans, utensils, and a BBQ pit.
River Grove guests have access to our more than 800’ of prime Frio River frontage, volleyball court, horseshoe and washer pits, and pool. The pool is for River Grove guests only and is open from 10 AM to 10 PM. The pool is locked at all other times. There is also a store on-site where guests can purchase ice, ice cream, and river gear (Reef Sandals, Bathing Suits, Board Shorts, T-shirts, etc.), as well as rent tubes, kayaks and get all the latest tubing information.
DEPOSITS & CANCELLATIONS:
The deposit required to confirm your reservation is 50% of the total base rate for your stay before tax. Double check your dates!
We accept Visa, Master Card, Discover, American Express, and cash. NO checks please.
THERE WILL BE NO REFUNDS DUE TO BAD WEATHER.
- Cancellations made 45 days or more prior to arrival are entitled to a 75% refund of the deposit. Any extra amount paid toward the rental will be returned in full.
- If you cancel less than 45 days prior to your arrival date, you will not receive a refund of any money that you have already paid toward the rental, unless we re-rent your entire stay at the full price. If we re-rent the entire stay at the full rate, you will receive 50% of your deposit back along with any balance already paid toward the rental.
- Cancellations must be made by phone to avoid any misunderstanding.
During the peak season, there is a limit of two dogs per house. A fee of $50/night will be assessed for not complying with the pet policy. Dogs in houses must be less than 60 pounds. Pets are not to be left unattended outside at any time. All dogs must be on a leash at all times. Please pick up droppings and dispose of properly when walking your dog anywhere on River Grove Property or near the river. The pet policy is a little more flexible in the off-season. Please contact us for more information. The fees for pets are as follows.
- 0-30 lbs.- $20/dog/night
- 31-60 lbs.- $30/dog/night
VEHICLES & VISITORS:
|Houses 1- 6||2 Cars Max|
|Houses 7-10||3 Cars Max|
Please help us with vehicle congestion by parking neatly in designated parking areas only. Do not park on the grass, or at the pool. Additional vehicles must be approved by the office, tagged, charged $5.00 per day, and parked in the overflow lot. Arrivals after 6:00 p.m. will need to notify the office so we can make arrangements for you to collect the gate access card.
Visitors must check in at the office and pay a visitor’s fee before entering the property.
While at River Grove you are likely to see whitetail deer, axis, turkey, and numerous birds. Please do not spotlight, harass, chase, or throw items at wildlife.
Please take care of the natural environment and our facilities. We reserve the right to charge cleaning or repair fees for damage to our property. We reserve the right to refuse further service to any guest at any time based on the managers’ discretion. If a guest is asked to leave, they will be responsible for their entire stay in addition to any cleaning or repair fees incurred.
A $250 deposit will be charged upon check in. If there are no damages, your card will be refunded the $250. ABSOLUTELY NO SMOKING IN HOUSES. YOU WILL AUTOMATICALLY BE CHARGED $250 PLUS ANY OTHER AMOUNT IF THERE IS MORE DAMAGE DONE TO THE HOME OR PROPERTY.
** All prices are subject to change.